I started using Make.com and noticed that it runs every 15 minutes, even when there are no new actions.
My question is:
How can I make it run only when a trigger occurs, like when new data is received, such as a form submission, a new lead, or email?
Does it run each module within the scenario every 15 minutes? For instance, if my scenario includes 7 steps, does it run all 7 steps every 15 minutes, even if there are no new actions taking place?
This is because the module is a POLLING trigger, and not an INSTANT (Webhook) trigger.
There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.
Polling means Make checks external service for changes (pull changes to Make).
Webhook (instant) triggers means external service calls Make when there are new changes (push changes to Make).
The module you are using does not push changes — it’s basically a API request that Make has to occasionally “call” to fetch the latest changes/items.
To find out more on the different types of Trigger modules, see refer to Types of Modules and Webhooks sections of the Make help center.
See if your app has an “Instant” or “Webhook” trigger in Make. If not, check if the third-party service has a feature that can send out a webhooks when content is created/updated - and then you can point it to a “Custom Webhook” trigger in your scenario.
No, if there are no new changes, this is called a “Check Run”. It only takes a single operation, and the trigger module terminates the execution because there are no bundles generated.
I highly recommend you complete the Make Academy to avoid further confusion. For more information, see
Links
Here are some useful links and guides you can use to learn more on how to use the Make platform, apps, and app modules. I found these useful when I was learning Make, and hope they might benefit you too —
Thank you for the detailed response.
I attempted to replace the trigger “Outlook” with a “Custom Mailhook”. Everything works fine, except the scenario stops at the third module, even though everything is the same with the correct updated settings.
Great, looks like your original question is resolved!
If you have a new question, could you please create a separate topic for this?
While it’s tempting to continue an existing thread, a more effective approach would be to start a new topic. It helps other community users to respond to your query, and keeps our space organised for everyone. If you start a new conversation you are also more likely to get help from other users. You can refer others back to a related topic by including that link in your question. Thank you for understanding and keeping our community neat and tidy.
The “New Topic” link can be found in the top-right of the header: