Hello,
I have 2 scenario:
- New lead:
- from a google sheet, inject them as new lead in Salesforce
- New Conversation:
- From a google sheet, Inject them to existing lead in salesforce as a new task
Each sheet will have a column ProfileID and the existing profileID in the sheet Conversation will exist in the Lead one.
I store this variable in a custom field called Lnkstr Profile ID
I ingest one after the other to ensure lead is created
- From a google sheet, Inject them to existing lead in salesforce as a new task
The first scenario is ok i can create new lead I have an issue the second one
I search for the record using the Lnkstr Profile ID to match with the profilID
My issue is when I want to update this record with a new task, I cannot retrieve the RECORD ID. I tried Lead ID but it doesn’t work and the MAster record ID is empty
What am i doing wrong?
thanks