Scenario from cal.com to Brevo failing for duplicate parameter (phone number)

[Gaelle]

Hi,

Pretty new at make (but reaaaally trying ), I need to create an automation from Cal.com to Brevo.

When an appointment is made, the contact is either created or updated (name, email, phone number and appointment type).

I’m totally stuck at this point :
➜ New email + new phone number : the new contact is created
➜ Existing email + new phone number : contact is updated
➜ Existing email + existing phone number :
Contact already exist (duplicate_parameter).
➜ New email + existing phone number :
Unable to create contact, SMS is already associated with another Contact (duplicate_parameter).

My “phone filter” doesn’t seems to work either.
114. payload.responses.Portable.value != +120. attributes.SMS

I would really appreciate any help on this automation.

Thanks,

Gaëlle

[Philippe_Billet]

Hi @Gaelle ,

It is an interesting question, there is a similar solved question here.

Hope it helps.

BR,

PBI

[andreamike]

Hi there, I’m having the same problem. The link sent seams to not solve the probelm

[Gaelle]

@Philippe_Billet Unfortunately, adding an error handler doesn’t update the contact datas, it only prevents the scenario for stopping