Scenario not working. Failing to verify connection/webhook

Beginner Questions
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1

Hello,

For some context, our team uses ArcGIS Survey123 to fill out surveys about upcoming appointments and uses Make to have all the information go into a google calendar. Recently, our updates stopped showing on google calendar. I looked into it and am getting the following error message:

Scenario has encountered an error while being initialized. Fix the error or clear the queue. The reason is: Cannot initialize the scenario because of the reason 'Failed to verify connection ‘name’. [498] User session invalidated’.

We had a contractor set up everything and it looks like that webhook/connection is under their email, but they are no longer under the account so I wonder if that is the issue.

Any and all help is appreciated!

4

Welcome to the Make community!

You’ll probably have to reconnect / reverify the connection. You can do this by going to the Connections tab, and click on reconnect / reverify buttons.

For more information, see Connections - Help Center

Hope this helps! Let me know if there are any further questions or issues.

— @samliew
P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!