Scenario wont run the records in queue

Hi, I currently have 27 records in queue but the scenario is not processing them. I already tried reactivating the scenario itself and process the old data but this did not do anything. I can’t lose all these data as this is a production scenario, I also see that there have been previous reports of this happening, what do you think would be the best way to resolve this?

Welcome to the Make community!

Do you have any error messages when you try to turn the scenario off and on again, and selecting “Process old data”?

Hello, I am not getting an error message when selecting process old data.

Hi, I just checked again, it looks like the records were processed 3 to 4 hours after they were sent to the webhook. Is there a way to prevent this from happening in the future? The system Im working on depends on this scenario to process the records immediately.