Seeking Help: Integrating PrestaShop with Make via API - 500 Error Issue

Hello ervery one,

I hope this message finds you well. I am currently facing a challenge integrating my PrestaShop website (version with Make through the API, and I am reaching out to seek your valuable advice and insights.

After setting up the connection between my PrestaShop site and Make, I encountered a persistent 500 error from Make’s side. This has been a roadblock in my project, and I’m keen on finding a solution to move forward. My server is running on PHP 7.4, and to the best of my knowledge, all configurations have been set up correctly.

I’m wondering if anyone in the community has faced a similar issue or has experience with integrating PrestaShop and Make. Any advice on troubleshooting this error would be greatly appreciated. Perhaps there are specific settings or common pitfalls that I might have overlooked.

Key Points:

  • PrestaShop Version:
  • Server PHP Version: 7.4
  • Issue: Receiving a 500 error when attempting to integrate with Make via API.


  1. Are there any known compatibility issues with PrestaShop and Make integration?
  2. Could PHP 7.4 be contributing to the problem, and would upgrading or downgrading offer a potential solution?
  3. Any specific logs or tools that could help pinpoint the root cause of this 500 error?

I am eager to learn from your experiences and would deeply appreciate any guidance, tips, or resources you could share. Your support in helping me overcome this hurdle would mean a lot to me and my project.

Thank you for taking the time to read my post and for any assistance you can offer.

Best regards,
matteo wang

I seem to have a similar issue:

Were you able to resolve this and connect?

Thanks @Phil_T for the reply, but my problem is not solved yet. I have sent a help ticket to Make officials, but have not received a reply from them yet. I’m waiting. Also I attach a screenshot showing where my problem lies


matteo wang