I’m trying to automate sending new telegram/slack message whenever new post goes live on Facebook group
However the Facebook account is connected, the Facebook groups are not updated in make and appears empty. No matter how many times I refresh it.
Can someone help me on resolving this issue.
Facebook has deprecated their Groups API. I don’t think anyone can use it, and the module has already been soft-deleted (we cannot add it into a scenario in the editor).
You should contact support to delete this template as well, since it’s unusable.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
That I don’t know, thanks for the update Sam. When I click the advanced settings it shows like this. I’m not sure where I can get this.
Please do not use this template. Nobody can use it now because Facebook removed the API endpoint.
This is not a Make issue.
got it. Is there’s an option to create custom apps for facebook groups?
I’m also looking for a solution to this situation.
The solution is do not use this Facebook Groups template, because Facebook already removed their Groups API.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Did you know, the concepts of about 70% of questions asked on this forum are already covered in the Make Academy. Investing some effort into it will save you lots of time and frustration using Make later!
