Stripe & ActiveCampaign

[htb]

Hi

I am trying to create the following scenario:

Subscription Cancelled on Stripe → Update Contacts List Status on ActiveCampaign (unsubscribe them from a last, and subscribe them to another list).

I have added the modules as per the attached, but I can’t see any option to map the customers email address from Stripe and over to ActiveCampaign.

I have a working scenario with Stripe and ActiveCampaign already, so the connection is there. And this scenario is triggering properly when a cancellation takes place, but I just can’t see any option to map the customers email address in this case. Please can somebody advise?

Many thanks

[Stoyan_Vatov]

Hi,

you can use the Retrieve a Customer Stripe module to find their email address as the Watch Events only returns the customer ID.

[htb]

Hi Stoyan.

Thanks, so would I use the “customer” option for the Retrieve a Customer module, and then the “email” option from there?

[Stoyan_Vatov]

Yes, you can use the Objecct.Customer from the Watch Events module to get the customer and then from there you can see the email.

[htb]

Hi Stoyan

I did that and I got the attached error messages, can you see what the issue is here please?

Thanks again

[htb]

Hi Stoyan

I have tried this using the object.customer and object.id from the Watch Events module and I’m still getting the same errors as per my last message.

I don’t suppose you know what the issue is please?

Sorry to be a pain.

Thanks,
Henry