Glad to finally be joining this community.
I’m looking for a little bit of help setting up a scenario automation.
We have a CRM in HighLevel LeadConnector that we use for all marketing, and also Freshdesk as our helpdesk/ticketing platform.
We want to ensure that if a contact is created in LeadConnector, it also gets created in Fresdesk, and vice versa. We also want to sync changes to contacts back and forth.
This should in theory be easy to do but it seems like the Acid Trigger for Contact Updated on the HighLevel side runs on a schedule and isn’t immediate. In addition, the module seems to return completely random contacts and not actually contacts that have been updated/created. For example I’ve just run it and it’s given me a contact last updated in August when I’ve updated over 20 contacts this morning alone.