I want to setup a scenario that sends data from Ticket Tailor to specified groups in Sender.
I have tried to set it up with the use of filters and a router that connects to 4 sender modules that contain each group. I manually tested the automated and i got a prompt that it was successful, however data was not sent to any Sender group and it is also stated in make that the data transmitted is 0.
I consulted bard and it suggested that what could have gone wrong was that my data fields was not consistent across the form fields in TT, the mapped data in Make and the group field in Sender.
I then made the form fields in TT and Sender consistent - First name, last name, Phone number.
In the mapping section, because the main subject in the TT form is name, even when it is specified with commas that the person would have to input First name and Last name, I can only find name in the mapping section and remeber we have to make these fields consitent with the field on Sender so i tried to do Text parsing.
I selected Match patterns -Advanced and selected the relevant options however, and i pasted this ((\w+),(\w+)
) in the place of pattern and chose Name in the place of text.
I went to Sender mapping section to choose first name and last name as data to be sent to Sender, but could only find Name and value as the Text parsed value. What do you think I am doing wrong please?. I require urgent help and couldnt reach any active customer support. Thank you.