Hello
My scenario keeps on having “connections error” → see attachements
It looks like I have to go very often verify and reauthorize my connection, especially for gmail and drive.
Is there a way to avoid that ? Can we extend the time validity of the connection ?
Thanks
Hi @caporali
Unfortunately, there is no other way to extend validity time (7 days). This authorization is a part of Gmail security and privacy.
If you require additional assistance, please don’t hesitate to reach out to us.
MSquare Support
Visit us here
Youtube Channel
1 Like
Hi @caporali ,
I’ve never had to reauthorise my Gmail & Drive connection. Could you explain what steps you took when you created the connection?
1 Like
Hello,
that’s a big issue …
That will mess up my scenario and also it will be to much of an hassle
What other solution do we have with gmail ?
or Maybe use an other email platform ?
Thanks
@samliew did you see my question above ?
Thanks
Hi @caporali , without knowing more details about your connection and how it was set up, I am unable to help. Sorry.
2 Likes
Hello, what do you need to know ? I can provide you information
If not I can change email module
If you do a connection account with gmail domain and you connect your account by Oauth you have to do in 7 days.
If your accounts are other than @gmail there is no need to do that…
3 Likes
Ok thanks, can I use a gmail connection without Oauth ? Or I should use an other module to send mail ? Thanks
No you cannot. You can use other to send mail.
Thanks
2 Likes
samliew
October 10, 2023, 2:48pm
11
If you don’t want to keep reconnecting, you need to create a custom OAuth application (which is what I did). Just follow the instructions in green, which goes to this link: Connecting to Google services using custom OAuth client
2 Likes
Hello @samliew
Thanks for your quick answer. I already did the OAuth authorization but It keeps on asking me every week to reconnect and it messes up my scenarios …
You did the Oauth ? And you do not have to reauthorize every week the connection ?
Thanks
samliew
October 11, 2023, 10:44am
13
I’ve never had to reauthorise my Gmail & Drive connection. Could you explain what steps you took when you created the connection? Which tutorial or guide did you follow?
1 Like
Hello
I followed exactly those steps
Regards
Hello, can you provide me with more details ? Thanks