Upgraded to Pro, deleted my organization, and now can only access Free version

[Kelly_Jo_Drey]

What are you trying to achieve?

Hello!

I just joined Make and am excited to get started! I paid for the Pro tier, my credit card was charged, and then right away I accidentally deleted my Organization. Now when I log in, I can only access the Free plan, even after I created a new Organization with the same billing information.

I submitted a support request but they are not responding.

Any advice is appreciated!

Thanks,

KJ

Steps taken so far

Contacted support, created a new organization

[vendy]

Hey @Kelly_Jo_Drey

We’re sorry to hear about this situation!

I see that one of our Customer Care agents replied to your ticket already and you are working together to resolve your issue!