When asking your question, please include:
The steps you have taken
I am using ClickUp for automating a process in the componey.
The flow goes as follows:
UserX fill a typeform form
The form is submitted into a clickUp list with specific tags and status.
The users(A) of this list are using tags in order to send email and to update the status of clickUp ticket.
There is situations when userA is using the wrong tag - this triggers wrong email to be sent, as the automation is sequential.
My Questions is as follows - what is the best way to rebuilt the auto in order to support user-error when applying a tag?
We need giving the userA the ability to change the tag. However if it’s sequential and listening to events the entire time, 2 emails would we sent - one with wrong one and the other with the last one applied.
I thought of few options to solve it, but I’d like yo hear from your experienced guys.
I understand that it’s not good solution to be sending the email right after tag was applied, as we need to give the user the ability to change.