“Verify Token” field missing in Webhook module (Meta / WhatsApp Business API integration)

Questions
1

:bullseye: What is your goal?

creating a new webhook to connect to Meta (for WhatsApp Business API), the “Verify Token” field never appears, even though it’s required to validate the callback URL in Meta’s developer settings.

:thinking: What is the problem & what have you tried?

Here’s what I’ve already tried — none of which worked:

  • Created a brand-new scenario from scratch
  • Deleted all previous webhooks
  • Cleared my browser cache
  • Logged out and back into Make
  • Clicked “Choose a hook” and selected “Create a webhook” (did not click “Add” directly)
  • Activated the webhook before trying Meta verification
  • Tried in multiple browsers and sessions

Still, the “Verify Token” field is missing, and I cannot complete the webhook validation process on Meta’s side

:clipboard: Error messages or input/output bundles

Could you please confirm whether this is a bug or if the feature has moved?

Thank you very much for your help.

4

You should not need to insert a “Verify Token”. Can you show screenshots of what you’re trying to do?

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5

@Judith_Louis Are you using the native Custom Webhook module, or the Watch Events module in the WhatsApp Business Cloud app?

Using the Watch Events module should handle everything for you.