We use the Android app to watch incoming calls on a device to then log these to Coda. This scenario worked flawlessly beforehand with calls being logged almost instantly into our database but around a few months ago it slowed down significantly.
The basic scenario uses the “watch incoming calls” from the android app with an instant trigger, transforms it then sends it to our Coda database.
As of a few months ago these calls take minutes to be sent. We can’t run tests either when pressing the “run once” in the diagram editor. If we do and then call the device it will load infinitely waiting for the trigger and never actually getting triggered.
In the Google Play store I see the app was last updated in 2023. I also couldn’t find any other info on whether the app was updated since or other sources (I see it can be downloaded as an APK from Make.com).
How could we speed up the calls being sent to Make.com faster? The current time latency is making this automation near unusable for us.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Hope this helps! Let me know if there are any further questions or issues.
