We are Serotonin, the firm that helped take Ethereum to market. Today we run GTM for 300+ clients across crypto and AI.
We are building the AI layer across our marketing operations and need someone to own it.
This is a systems role: diagnose workflow bottlenecks across PR, growth, content, and social, then build the automations that scale across all of them.
Strong prompt engineering, real production experience with automation tools, and enough API fluency to connect what does not connect natively.
Hello @Kate_K , welcome to make.com community, I have worked and have experience with Make.com and l will love to collaborate with you on this you can schedule a call Here and you can checkout my upwork profile Here, for my pastworks and certifications
Workflow story: I built an LLM ops layer for an enterprise team where the original problem was “people keep asking the same questions of our data, slowly, by hand” — high-volume repetitive queries eating 4-6 hours of ops time daily. We shipped a multi-tenant platform with natural-language input → structured output, 90%+ production accuracy.
The piece that solved scale wasn’t model choice. It was treating every prompt as a versioned release artifact with confusion-matrix accuracy tracked per intent class — so when one class started drifting, we caught it before customers did. Boring on paper. Decisive in production.
That muscle — diagnose where the workflow’s actually breaking, ship the structural fix, instrument so it doesn’t quietly drift — is the shape I see in your role. PR / growth / content / social each have their own bottleneck patterns, but the underlying ops discipline transfers cleanly.
One upfront on shape: India-based remote, and I structure new client work as 3-month contract engagements first, with both sides deciding on long-term form at the end. That keeps me sharp on delivery and gives you a clean off-ramp if the fit isn’t there. If you’re locked to FT only, totally fair — happy to step aside without burning your time.
If contract-first is workable, I’d want a 30-minute call this week to hear which marketing function is hurting the most right now — that’s where I’d start.
This sounds like a great fit for the type of automation work we deliver.
Just a quick question, are you specifically looking for individual contractors to join your bench, or would you also be open to partnering with a specialist automation agency?
At Flowbird Ltd, we’re a Make Partner and support agencies with both white-label and client-facing delivery. Our team has experience building complex Make.com solutions, including CRM and marketing operations, API-driven integrations, GraphQL workflows, and fintech/crypto automations involving KYC/KYB processes and Sumsub integrations.
If agency partnerships are something you’d consider, I’d be interested in learning more about how you’re structuring your delivery model and where you see opportunities for collaboration.
If there’s potential for a fit, feel free to DM me or contact me at roshanr@flowbird.co.uk.
AUTONOMOUS AI CONTENT ENGINE
Fully automated multi-platform content system
What it does:
DEMO
YouTube
OUTCOME
Consistent online presence
Turns one video into multiple LinkedIn posts automatically
PROOF
YouTube