What is your goal?I am facing error with WhatsApp. Connection error is "your account ********* is not registered. How to solve?
What is the problem & what have you tried?API
Error messages or input/output bundlesAccount not registered
This usually isn’t a Make issue. That error comes directly from the whatsapp api
It means the phone number you’re using isn’t fully registered or approved on the WhatsApp provider side. I’ve seen this happen when the number hasn’t completed verification or the business account setup isn’t finished.
I’d double check that the number is active and able to send messages in the provider dashboard, then reconnect the WhatsApp connection in Make. After that, the scenario usually runs fine.
Hi @Binod_Shaw ,
You can use WhatsApp Business Cloud’s Register a Sender module to register your WhatsApp account.
If you’re encountering the “Account is not registered” error, this step is mandatory. The full process is clearly explained in the official documentation—please refer to it for detailed guidance.
I’m also attaching a screenshot from the documentation for reference, which highlights the relevant section. Registering the sender using this module should resolve the issue.
Best regards,
Msquare Automation
Platinum Partner of Make
@Msquare_Automation
WhatsApp API errors in Make are usually configuration-related rather than random outages. I’ve run into issues caused by expired tokens, wrong phone number IDs, or templates not fully approved. Even a small mismatch in credentials breaks everything. Double-checking webhook URLs and reconnecting the app often fixes it. Once the setup is clean, the connection tends to stay stable without much babysitting.
