Why ETIMEDOUT: Service is temporarily unavailable

Questions
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1

Hello everyone,

I’m running into an issue in my Make scenario where I occasionally receive the following error:

ETIMEDOUT: Service is temporarily unavailable

This happens during scenario execution when making API requests, and it causes the scenario to fail intermittently.

Details:

Scenario type: [briefly describe your scenario, e.g. webhook → API ->whatsapp-Api]

Module where error occurs: [Phon number verifications e.g. HTTP request ]
Frequency: instant
Error message: ETIMEDOUT – Service is temporarily unavailable
Using Cyon server for the my api end point
eu2 for the make

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What I’ve tried:

  • Retrying the scenario manually

  • Checking API endpoint availability

  • Reducing payload size (if applicable)

Questions:

  • Till the last Friday its working everything fine but now suddenly its stopped ?

  • Are there recommended best practices to handle ETIMEDOUT errors (retries, delays, error handlers)?

  • Could this be related to rate limits or regional latency issues?

Any guidance or similar experiences would be really helpful.

3

Hey Ravi,

most likely the API you are trying to call is not responding to the request you are sending. You can add a Break error handler module and retry it again after a minute or so.

It is most likely related to some rate limit on the server yes.