I followed the instructions here to Watch Form Submissions to trigger when a Wix form is submitted. When I test the webhook connection on Wix, the trigger on Make works perfectly fine. However, when I submit the form on the live site, nothing happens on Make.
I’ve tried it both with only the instructions in the link above and with an automation on Wix using the same webhook URL, and nothing comes into the trigger from the form. Only the test works.
Hi @Richard4,
Welcome to the Make community! Please check if you are using the correct callback URL (webhook) in Make and if the scenario is turned on. If you do have the correct URL, you can find the logs of incoming payloads via Webhooks > Logs.
What you could do while troubleshooting is creating a mock server/webhook via https://beeceptor.com/. If you receive the form submission there, you know that the issue is not with Wix.
Cheers,
Henk
Thanks for the response, @Henk-Operative!
The only time the trigger works is when I test the connection on Wix. When I complete a form submission, I get the following Status 400 in the webhook log:
Function 'decodeJWT1' finished with error! Cannot read properties of undefined (reading 'split')
The body shows the application form data, though, so the connection is working.
Ok great, so there is no issue with Wix or sending the webhook.
Have you tried to use the ‘Watch Responses’ module of the official Wix App? Or did you use the custom webhook App?
Cheers,
Henk