We face a timeout error every time we try to connect Make to our WordPress page, via the official Make Plugin in WordPress.
We checked with our Webhosting Provider and the Firewall is not an issue. The issue is that every time we run into a timeout error. The Webhosting Provider told us to lower the per_page variable submitted in the API Call by Make.com, from 100 pages to be fetched to a lower value.
In the automation Settings, I cannot find this parameter to change at all. How can I do that?
Welcome to the Make community!
You might need to upgrade your hosting to a non-shared hosting server, with faster processors.
Alternatively, for technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your situation might not be suitable for an open forum discussion.
You can open a new ticket, or if you are unable to login for some reason, you also can reach support using the contact form on the website.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Hi there, thanks for replying.
This. is not shared hosting, we have a premium hosting plan with a dedicated server and there are enough resources there. The only issue is that our website is quite large and consumes resrouces.
Why is there no setting in the widget to simply change this parameter from 100 to 50 per page value so that actually we could test this?
That’s a great idea! I’m sure others would agree that this is a nice feature to have.
You can submit this suggestion to the Idea exchange, under App improvement ideas.
Don’t forget to search for it first, just in case someone already suggested it, so that you don’t end up creating a duplicate.
