Hello everyone,
I’m experiencing issues with my Make AI Agent.
My problem is that I’ve loaded a knowledge base (context) into the agent in PDF format. In the “Testing & Training” environment, it works correctly and successfully retrieves information from the file.
The issues begin when I test it in the scenario/production environment: the agent does not search for information in the file, resulting in it responding with non-existent information. I’ve tried many different prompts and added data to “additional system instructions,” but to no avail. I also tried changing the file type to .docx, without success.
Has anyone else experienced this same issue and found a solution?
Thanks!