We respond to multiple RFPs weekly for government and enterprise clients, requiring complex pricing calculations and professional documentation in both English and Arabic.
The Problem We’re Solving
Currently, our sales team takes 2-3 days to manually create proposal packages, causing us to miss 30% of RFP deadlines. Each RFP requires generating 7-8 professionally formatted documents with complex pricing calculations based on 52+ products and multiple variables.
Project Overview
Build an automated workflow in Make.com that:
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Receives RFP emails with attachments at a designated email address
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Processes documents using AI to extract requirements
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Generates professional proposals and supporting documents
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Sends response email with Google Drive links
Detailed Workflow Requirements
Step 1: Email Reception
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Monitor designated RFP inbox
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Process attachments: PDF, DOCX, XLSX
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Extract sender details and RFP deadline
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OCR capability for scanned documents
Step 2: AI Processing
Using Anthropic Claude API or OpenAI GPT-4:
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Extract and analyze RFP requirements
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Identify required products from our catalog
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Map requirements to our product catalog (52+ products)
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Generate content for all sections
Step 3: Pricing Calculation
Implement complex pricing logic:
Base Price × Edition Multiplier × Client Type × Location × Implementation Method
- Editions: Standard (1x), Professional (1.5x), Enterprise (2x)
- Client Types: Government (2.5x), Enterprise (1.5x), SMB (1x)
- Locations: Major cities (1x), Other cities (1.3x)
- Implementation: Onsite (1x), Remote (0.5x), Hybrid (0.75x)
Step 4: Document Generation
Clone 7 documents using templates in Google Docs: (I will provide the document templates)
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Technical Proposal (English)
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Company profile
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Solution overview
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Implementation methodology (6 phases)
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Project timeline
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Team structure
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Financial Proposal (English)
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Detailed pricing table
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Payment terms
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Terms & conditions
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Financial Proposal (Arabic)
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Right-to-left formatting
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Arabic number conversion
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Same content as English version
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Scope of Work
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In-scope items
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Out-of-scope items
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Assumptions & dependencies
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Project Plan
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Gantt chart/timeline table
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Milestone phases
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Resource allocation
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High-Level Design (HLD)
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Architecture overview
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Integration points
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Low-Level Design (LLD)
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Detailed configurations
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Technical requirements
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Step 5: Email Response
Send automated reply containing:
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Summary of identified requirements
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List of recommended products
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Total pricing estimate
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Google Drive links to all documents
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Next steps for the sales team
Technical Requirements
Make.com Modules Needed:
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Email: Gmail/IMAP for receiving
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Google Drive: Create folders and documents
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Google Docs: Generate from templates
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Anthropic: AI processing
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Data Store: Product catalog and pricing
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Tools: Text parser, JSON, Iterator
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Router: Conditional logic for pricing
Data Sources to Integrate:
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Product Catalog (CSV/Google Sheets)
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52 enterprise software products
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Multiple editions per product
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Base pricing
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Professional Services Pricing (CSV/Google Sheets)
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Service rates by location
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Implementation complexity factors
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Training costs
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Document Templates (Google Docs)
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Pre-formatted with company branding
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Company brand colors (will be provided)
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Variables for dynamic content: {{client_name}}, {{products_list}}, {{total_price}} … etc
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Deliverables
Primary Deliverables:
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Complete Make.com scenario handling the entire workflow -
Configuration documentation -
Google Docs templates with variables -
Product/pricing data structure in Google Sheets -
Testing with 3 sample RFPs
Additional Requirements:
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Error handling for failed processing
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Backup/retry mechanism
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Daily summary report of processed RFPs
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Ability to update pricing without changing scenario
Sample Data Provided
We will provide:
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Sample RFP documents (PDF/Word)
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Complete product catalog (Excel)
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Professional services pricing matrix (Excel)
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Example proposals we’ve created manually
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Document templates with our branding
Skills Required
Must-Have:
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Make.com expertise (3+ years, complex scenarios) -
Google Workspace API experience -
AI Integration (Anthropic Claude or OpenAI) -
Document automation experience -
Complex data manipulation in Make.com
Nice-to-Have:
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Arabic language understanding
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Experience with pricing/CPQ systems
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B2B proposal automation
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Knowledge of IT/software sales
Success Criteria
The system must:
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Process RFP email → Generate documents in under 30 minutes
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Handle multiple products in single RFP
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Calculate pricing with 100% accuracy
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Generate professionally formatted documents (not plain text)
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Support both English and Arabic content
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Create shareable Google Drive links
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Send comprehensive email response