ASANA becomes my main form of communication?

Getting Started
1

Hey team,

I’m very new to this, but excited to start streamline my work.

I use ASANA to track all of my projects and tasks, and do love the software.

My main goal with MAKE is to automate my workflow so that all of my communications & emails can all be actioned from ASANA using the Comments field in tasks (or Stories, as they call it.)

I’ve made a little automation so that when I receive an email with a certain # (That I have to manually include in my email threads) that it picks up that hashtag number and finds the asana task with the corresponding hashtag, then dumps the email into the task as a comment/story.

2 Questions.

  1. Is there an easier way to do this automation?

  2. How would you automate it that I could then email clients or reply to emails from the Stories/comments section of ASANA.

I have made a custom field in each task with the Client Email, so I can grab that detail very easy, but interested in how you experts would achieve this.

Thanks in advance.

D