Bug Report: Dropbox Watch Files Module Not Retrieving Files from Subfolders

Questions
1

Bug Report: Module Not Retrieving Files from Subfolders

Description
The module includes an option named “Watch also subfolders”, but it does not appear to work as expected.

Steps to Reproduce

  1. Configure the module to watch a parent folder that contains multiple subfolders.

  2. Enable the option “Watch also subfolders.”

  3. Place a file inside one of the subfolders.

  4. Run the module.

Expected Behavior
The module should detect and return the file from the subfolder, since the “Watch also subfolders” option is enabled.

Actual Behavior
No files are returned when the parent folder with subfolders is specified.
The module only returns files if I specify a direct folder and place a file there.

Impact
This prevents the automation from working as intended, since it needs to capture files not only from the parent folder but also from all of its subfolders.

@Michaela
@vendy

4

Hey @Rafael_Sanchez :waving_hand:

Thanks for bringing this up in the community, we truly appreciate you sharing your findings with us!

I see that you’ve already opened a ticket with our Support team, that’s amazing to hear as they have the right tools to investigate this situation further.

Once you figure out the root of the problem would you mind sharing the response from our Support Agent?

Thanks! :folded_hands:

1 Like
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