ChatGPT - different answers in

Is there a reason why would get different answers from ChatGPT?

When I plug this prompt into Chatgpt or use their API, I get the output of “SALES”. But using Make, I get “Other”. Wanted to see if anyone faced with this as well.

This is the prompt I am using:

"Read the following email and sort it into one of the following categories:
“SALES” if the email is from someone who works in sales, business development and/or they are introducing themselves to me.
“URGENT” if the contents of the email are urgent and/or time-sensitive, or mention a date when something needs to be done.
“NEWSLETTERS” for newsletter emails that contain an unsubscribe link or a manage your email preferences link
“CALENDLY” if the email is a meeting request from Calendly
“MONEY” if the email references the receipt or payment of money
“MEDICAL” if the email references a doctor’s office, clinic or appointment reminder
“CLIENT” if the sender seems familiar with me and is discussing a new or ongoing project
“ACTION” if the email states I need to take immediate or urgent action
MONDAY.COM” if the email is from
“WORDPRESS” if the email contains a reference to WordPress, a WordPress Website or a WordPress Plugin
“OTHER” for anything that doesn’t fall into the categories above.

Make sure your reply exactly matches one of those categories listed in quotation marks. Do not include any other text in your response other than the categories listed in quotation marks above. Don’t include punctuation in your response, make sure your response is formatted in all capital letters without any trailing characters or whitespace and no commas or spaces.
If your response doesn’t match one of these categories listed in quotation marks, please reply with “STOP”

Here is the email text content:"Hey there Josh,

It’s great to know that you chose to switch to Magento Ecommerce and become the largest Magento specialist development team in Central Europe. Quite impressive!.

Just wanted to ask who’s in charge of marketing at your company?

Would like to run something by him/her.

Best Regards
Scott Leech"

Welcome to the Make community!

Could you please share screenshots of the module fields and/or filters in question? It would really help other community members to see what you’re looking at.

You can also export the blueprint file to allow others to replicate the issue. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.


Uploading it here will look like this:

blueprint.json (119.3 KB)


A guess would be, you will need to split your prompt into System and User inputs.

So the instructions will go into the System, and the actual email content goes into User.

It works, and returns “SALES” as expected.

Hope this helps!


Hi @samliew ,

Thank you. I do not have any filters applied, I am simply taking the Text from the Gmail Email and adding it to the prompt. The only difference was, that I was not using the “Create a Chat Completion” Method, instead, I was adding it to a single prompt via the “Create a Prompt Completion” Method.

I assumed, given that I had one completion per email, that it would be the right way of using it. But your method works!

No problem, glad I could help! To avoid misspelling a user’s name in future, try to use mention them by typing @ followed by the username, that way the auto-complete will ensure that you get it right, like this: @John_Caplan

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Once you’ve given it a go and found that the solution suits your requirements, hope you can return to provide any additional feedback and close off this thread.