I’ve recently shown an organisation about how AI systems like Claude/ChatGPT can give answers to questions specifically on files that are uploaded into their knowledge base.
They’d like me to develop a chatbot that staff could use to ask about HR policies (for example), but they want the bot to use files stored in their Sharepoint to be its knowledge base.
Wha’s the simplest way to do this through Make? (Or any tool really!)
The simplest way is using Chatbase. They have a nice interface to set up your bot instructions and ingest knowledgebase content from multiple sources, like file uploads, FAQs, website pages (auto-scan), plain text, etc.
It also has a recurring auto-retrain function should website pages change.
You can test out a Chatbase bot that I’ve trained on 10,000 of my posts on this forum, and it’s on my website — you can find the way to it from my forum profile.
You can implement Chatbase directly on your website like how I did mine, or,
Chatbase also has an app on Make, so I’ve been using it to integrate with other services like Telegram and Discord.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew