Difficulty with New Update/Create Contact Module in HubSpot

Questions & Answers
1

I’m having a lot of trouble with the latest HubSpot update, and I’m not sure who to blame for it. Let me explain what happened.

A couple of weeks ago, HubSpot released a new update, and I was excited to try out the new features. I manage a lot of client accounts and use HubSpot Automation as a big part of my work. I’d already worked with the new HubSpot API and was looking forward to seeing what else was new.

But then I noticed a problem with the Update/Create Contact Module, which used to be really great. It was simple and easy to use, even for someone who doesn’t know how to code. But the new version is much more complicated, and it feels like a step backward in terms of usability. I now have to create a logic out of Search, Create or Update modules, which is much more difficult.

I’ve included a diagram that shows the differences between the old and new versions.

HubspotUpdate
HubspotUpdate800×511 47.6 KB

If anyone knows of a better way to use this module, please let me know.
Steffen

2

I need to revisit HubSpot and see what are the new changes, as there have been a lot of threads dedicated to similar issues in the last few weeks.

I can provide you with a Make an API solution if you can share what you are trying to accomplish and what issues you are having with it. From the initial glance, it seems that Make has removed Create/Update contact with a Create and Update Contact Module as a standalone, is there any new changes beside this.

Sometime, It also depends on how the new v2 API has been designed on Hubspot, which might have limit on how the app has been created.

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