Hello,
Make.com quietly added an exponential backoff feature in ~February 2025.
You can learn more here: Exponential backoff - Help Center
I submitted a suggestion via the suggestion portal to make it optional, but it hasn’t received any upvotes yet (
).
Personally, I think users should be able to decide whether Make handles errors without their knowledge.
I know this feature is designed for non-tech people to help them, but in advanced workflows or complex business scenarios where humans interact with systems immediately in case of errors, it is crucial to have full control over workflows.