I’m new to Make.com and I’m loving my experience here.
I have a scheduled scenario that runs daily. If it fails on Day 1, it automatically reprocesses every ~20 minutes ( I think 3-5 times ).
I’d like to stop this automatic reprocessing entirely — the scenario should fail and stop for that run, but the daily schedule must remain active so it runs again on Day 2 as usual.
Could you please confirm how to configure this behavior (through scenario settings or error handling) so failed runs don’t retry, but scheduling isn’t paused?
Could you share a screenshot of your scenario? Need to see if you’re using any error handlers (Break, Rollback, Resume, Commit) to give you the exact fix.
The retries could be happening because of one of these:
Incomplete executions are enabled in your scenario settings
Error handler is configured with retry attempts
Screenshot will tell me which one it is and exactly what to change.
I think what’s happening is that the scenario is scheduled to run every 20 mins. Cause you don’t have any error handling setup, so if it fails, its not going to run again.
Nope, the scenario is scheduled to run every 6 hours ( see screenshot below ), but when it fails, it pauses for 20 mins and then try to re-execute again every 20 mins, until it succeeds ( see screenshot ).
To explicitly make the scenario ignore any errors, simply add an error handler with an Ignore Directive to the module(s) that regularly fail.
Handle errors so scenarios don’t stop.
You might want to add some error handling to your modules to handle exceptions, so the failing module(s) can automatically be retried or ignored. By handling any errors by adding a “Error handler” to the module, the scenario won’t throw an error and get turned off.
Error directives can only be added to an error handler route.
For me any module can fail and adding error handler to each module doesn’t seem to be a elegant solution.
There should be an option to disable complete flow re processing if any of it’s part fail. I’m sure this is not a bug, but some setting is causing it as it happens with all my flows.
I submitted a suggestion via the suggestion portal to make it optional, but it hasn’t received any upvotes yet ( ).
Personally, I think users should be able to decide whether Make handles errors without their knowledge.
I know this feature is designed for non-tech people to help them, but in advanced workflows or complex business scenarios where humans interact with systems immediately in case of errors, it is crucial to have full control over workflows.
I think I’m still half correct to say that to prevent automatic exponential backoff retry, we should still use an Ignore handler to prevent the error from being thrown, especially if errors are expected occasionally.
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