Hi everyone,
I’m encountering an issue while trying to move a file from DocuSign to Dropbox using Make. Specifically, I’m using the Dropbox “Upload File” module, but the operation fails with the following error:
The operation failed with an error. [400] Error in call to API function “files/upload_session/start”: Path root is not supported for sandbox app. Error in call to API function “files/upload_session/start”: Path root is not supported for sandbox app.
It seems like the error is related to the app permissions or root path settings. For context, I’m trying to upload a file that was just downloaded from DocuSign into a specific folder in Dropbox. And In dropbox App Console, I have created a Permission type - Scoped App. The folder name is ‘Signed_Documents’.
In make’s Dropbox - Upload File Module, I have given the folder path as
/Signed_Documents .
Has anyone experienced this issue before or know how to resolve it? Any help would be greatly appreciated!