Facebook Lead Ad - Watch Leads is returning same lead at least twice and changes format of phone number

I have a scenario that looks like:

Facebook Lead Ads - Watch Leads (To fetch new leads) → List Table Rows (365 Excel) → Filter (If FormName equals to Lead form name → Add Table Row with Lead data → Send a message to Name (That filled the form) → Send SMS to Phone (from form).

When I was testing everything was working perfectly, when my campaign is now live it fetches the same lead twice and sending the autoreply twice to the one who filled the form. It also sproadically removes the Country Code from the phone number that goes through so the SMS can’t be sent.

I can filter out the phone thing easily, what I’m wondering is; Why is Facebook Lead Ads (Watch Leads) return the same lead twice? Is that on purpose? I couldn’t get the “NEW LEAD” module to work in testing so i opted for the watch leads. And will it keep fetching the same lead all the time?

Also: Can I increase the limit of Watch Leads to say 10, and have it only sending through NEW LEADS?

Welcome to the Make community!

We’d love to help, however, you have not provided sufficient information to demonstrate the problem.

Could you provide information of how both duplicate requests look like?

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