Getting ModuleTimeoutError on Email Watcher since this morning - scenario failing constantly

Questions
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1

:bullseye: What is your goal?

My goal is to run a scenario that watches incoming emails, processes the content (OpenAI or HTTP + JSON), saves data to a Data Store, and sends an automated reply. The scenario normally runs every hour without any issues.

:thinking: What is the problem & what have you tried?

Since this morning, the scenario keeps failing on the very first module (Email – Watch Emails) with a ModuleTimeoutError. No changes were made to the scenario. This is happening on every execution and generating many warning emails.

What I tried so far:
Re-authenticated the Email connection
Tried running the scenario manually
Verified that the mailbox is reachable from outside

Checked other modules — all downstream steps work fine when tested individually
The timeout happens before any data is received, so it seems related to the Email module or Make’s backend.

I want to confirm if this is a known issue or if there is something I should adjust in my setup.

:clipboard: Error messages or input/output bundles

ModuleTimeoutError
The operation timed out.

Origin: Make
Module: Email - Watch Emails

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Monosnap e8c0a21ef0e0f5101a0d9e590435203ca7bf96af 2025-12-16 10-56-16.png
Monosnap e8c0a21ef0e0f5101a0d9e590435203ca7bf96af 2025-12-16 10-56-16.png2032×1097 249 KB

4

Recreate the Watch Emails module and do another test. Try to reauthorize the email connection again.

5

Hey there,

delete the Watch Mails module and replace it with the Custom Mailhook module. This one will trigger instantly when a new email arrives and not waist operations running every 15 minutes (or however long you set it up for).

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