Google forms to Email via filter

How To
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Hello, I have a quick question. I am building a scenario where a user submits a Google Form, and then I send that Google Form information via email to the appropriate department. For example, if a user inquires about sales, I want to send that Google Form information to the Sales department, but if a user inquires about customer support, I want to send that Google Form information to the Customer Support department. I am using a filter, but it is not working.

How can I achieve this?

Integration-Google-Forms-Make
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1 Like
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Hi Samar,

is the filter in your screenshot not working properly?

Could you please also share the incoming bundle from the Google Forms module?

1 Like
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Hi @Samar_Abbas

Please note that the “contains” filter is case-sensitive. Ensure that the result is “Sales Team” rather than “sales team.” Additionally, there is an option in the filter for case-insensitive text matching.
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If you can share 1 output bundle of google form module we could further assist you.

How to Share Input/Output bundles

To obtain the input and output bundles for each module:

  1. Run the scenario or retrieve it from the History tab.
  2. For each module, click the white speech bubble located at the top-right corner.
  3. Select “Download input/output bundles” from the dropdown menu.

This will allow you to download the necessary data for further analysis and sharing.

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Method 1: Attach a Text File

  1. Copy the output data.
  2. Paste the data into a text file.
  3. Attach the text file to your ticket.

Method 2: Direct Sharing

  1. Use the direct sharing option available in the reply section. Please refer to the image below for guidance.

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Best regards,

Msquare Automation
Gold Partner of Make
@Msquare_Automation