How to integrate google forms and sending results to dfferent emails

What are you trying to achieve?

Description:

Colleague is experiencing issues with form submission and filtering on ticket number three. They are encountering problems with connecting the form and following the instructions provided. The colleague is unsure if the filtering process for the technical and other categories should be the same as for the billing category.

Steps to Reproduce:

  1. Fill out the form for customer support.
  2. Input random data in the “other” field.
  3. Attempt to filter the form based on technical and other categories.
  4. Compare the filtering process for technical and other categories with the billing category.
  5. Verify if the conditions set for filtering are the same across all categories.

Acceptance Criteria:

  • The form submission process should work without any errors.
  • Filtering the form based on technical and other categories should yield the expected results.
  • The conditions set for filtering should be consistent across all categories (technical, other, billing).
  • Colleague should be able to successfully connect the form and understand the correct filtering process for each category.

Link to Loom

Steps taken so far

I have tried everything. I believe my filters are off

It is most likely your filters are not correct. Can you take some snapshots and specify what you’d like to filter on?