How do I log a support ticket?

Getting Started
1

What are you trying to achieve?

Dear gentlemen, I have been trying to get in touch with you for several days. I would like help to create automations that the artificial intelligence continues to give me unhelpful answers and eat up my credits. I need an email, a ticket, a chat, a whatsapp to get in touch with you. otherwise I won’t be able to get any kind of assistance. I’m waiting for your response because I contacted you via email but couldn’t. Thank you. I’m waiting for your email. Stefano D’Orazio.

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3

This is a community forum, not Make support. We are fellow Make users that can help you. Do you want to pose your question here?

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4

yes, so every customer can know where to turn when they get stuck. the artificial intelligence goes into a loop that cannot find a solution and only eats credits and is not given the opportunity to speak to an operator in any way. I would like to know who to contact, an email, a whatsapp and a chat and if this is not possible it is really worrying. Thank you.

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5

Check the help button in the bottom left of the screen. Support is available there in a form.

6

discover - contacts support
please select a topic:

  • custom apps
    • mobile apps …
      i have a custom app
      i dont have a custom app
      are you serious, is this your type of assistance if I have a problem for the development of an automation?. a quiz?. instead of passing an operator who gives an immediate answer we talk for hours with the artificial intelligence which does not give answers of any kind?. If you find everything so easy and intuitive, can I at least have a guide from someone who can tell me who to turn to if I have problems? the email seems to be too simple… I’m waiting for news.
7

i need only a person that can help me to make my scenario.can u please me tell me where can i send a message ? thanks

8

thank u.

HELP:

  • HELP
  • COMMUNITY
  • MAKE ACADEMY
  • CONTACT SUPPORT ?
    THANKS
9

can u indicate my the right way for the form ? i dont see. i see only options on options on options. i dont need that.
in there there is no type of answer to my questions which are immediate and short. At least tell me if it is a form for requesting assistance as you said. Thank you.

10

Here’s the place to make a ticket

https://www.make.com/en/login?source=ticket

You’ll need to login to your account first.

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