Hi,
I am in the process of setting up a VSL funnel on systeme.io, activcampaign and calendly.
On Calendly, I created a team with the Round Robin system.
When a Calendly reservation is scheduled, I would like to add a tag to the prospect’s file on Activcampaign.
On Make, I recorded a “Watch event” and connected my calendly account, however I only have access to individual users and not to the team.
Do you have an idea to work around the problem?
Thank you for your feedback
Hi @Cindy_KAWAK,
I think you struck a limitation of the Calendly API here. Calendly only allows webhook subscriptions for the invitee.created event for individual users and not teams: Calendly Developer
That said, if you use the Round Robin, the meeting will be assigned to one team member in the end. When the meeting is confirmed and assigned to a specific team member, the invitee.created webhook is triggered.
So maybe you need to subscribe to the webhook for each user in the team. Use the built-in Custom Webhook module for this and create the webhook subscription manualy.
Let us know how it works out!
Cheers,
Henk
Hi,
Thanks for your feedback, it’s a good idea. On the other hand I have this error message (see photo), do you have any ideas? However, I am an admin of the calendly account.
Hi @Cindy_KAWAK, I do encounter the same issue as you. Were you able to find a solution ?
Hi,
No, I contacted Calendly support but I have no response at the moment. If anyone has any leads I’m interested.
Hi, just talked with someone at calendly, here is what they told me : “all API calls that need to interact with user-specific data must be authenticated with the access token of the individual user whose data is being accessed”. So I understoof correctly this means that each user need to create a token for his.her account and then we should create a specific connection to the user account with its specific token to access the data through the api.
I have not tried it yet.
