I signed up for Make through someone else’s affiliate link, which gave me a paid plan for a month. I also created these affiliate links, but people who came through my links are not getting a month’s paid plan. What could be the problem?
They have to subscribe to a plan too.
If they did, then it’s a bug.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
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Hi,
As mentioned, please contact support. However, to my knowledge, links with a free month aren’t “normal” links available in dashboard—they are redeemed on special occasions like campaigns or webinars.
A normal referral link does not give any benefits to the person who uses it.
Have a nice day!
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From what I understood as a partner is that the one-month free Affiliate Link is something of the past. New Affiliate links do not have this and Make will phase this out.
Cheers,
Henk
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