What are you trying to achieve?
I’m building an automated email autoresponder system using Make.com. The goal is simple:
- Whenever a new email arrives in my Outlook inbox, Make.com should read the message, generate a smart reply using OpenAI, and send that reply back automatically.
Steps taken so far
teps I’ve Taken So Far
Connected my Outlook email account to Make using IMAP (for reading emails) and SMTP (for sending replies).
Created a scenario in Make with the following steps:
Watch Emails (IMAP)
OpenAI module to process the message
Send Email (SMTP)
Successfully authenticated both the IMAP and SMTP modules.
I tested sending emails to myself from another address.
I clicked “Run Once” on the Make scenario to test if it catches the email.
Problem I’m Stuck On
The IMAP Watch Emails module doesn’t detect or show any emails.
Even though I:
Have real emails in my Outlook inbox
Selected “All emails” or “From now on” as the trigger start point
Tried switching folders, re-authenticating, and sending fresh test emails
Still, when I click “Run once,” the module doesn’t pick up any messages, and no emails appear in the preview or execution log.
