Issues Connecting to Outlook

I am really struggling with connecting Make.com to Outlook. I had that many error messages come up everytime I tried that I was almost going to throw in the towel.

I started again and followed the instructions and have finally been able to authorise and verify without any issue. But what’s happening now is that the “Outlook - Watch Email” module doesn’t pull any data from the inbox. What’s even more confusing is that sometimes, when I reauthorise it starts to pull email data but when I try to run it again, it stops pulling.

Has anyone else had this issue?

What I’m trying to do is for it to pull unread emails and put it through a sentiment analyzer, then have Chatgpt to summarise the email and extract action points. Once its done that I want Outlook to create and send the emails to respective inboxes based on sentiment output.

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Hi @Yohann
Once an email is fetched, it won’t be retrieved again. For testing, you can right-click the module and use the “Choose where to start” option to fetch emails again.

Best regards,
Msquare Automation
Platinum Partner of Make
@Msquare_Automation

1 Like

Hi @Yohann
Select “choose where to start from”:


And select any of the option as per your requirement:

Best regards,
Msquare Automation
Platinum Partner of Make
@Msquare_Automation

1 Like