Intermittent 429 errors

:bullseye: What is your goal?

We are managing an integration and we are getting intermittent 429 errors from the scenario. The error code is 1027. Do I need to set a rate limit?

:thinking: What is the problem & what have you tried?

intermittent errors. Trying to get support for the scenario.

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Hey Tony! Thank you for the screenshot, are you able to also put a screenshot or paste the contents of the “Text” variable?

It looks like you are posting using some sort of XML, wondering if the variable “Text” is also XML?

In theory, the 429 is a rate limit error, are you sure the endpoint is correct? Also, are you sure the content you need to post is XML and not JSON?

Hey thanks for the response. This integration has been running for two years and just recently started giving us intermittent problems. The original developer isn’t available so looking for some resources to get some support.

Hey Tony! So the issue might actually be on the server side, even though technically a 4xx error is not a server side error. If the issue is a rate limit, it could be a config on the remote server that is having some issues.

I might consider taking a look at the server if possible to determine if there is an issue there. But as far as your HTTP request looks like, it looks fine

Not sure if this helps.

Do you mean the app for the URL?

How can you look at the server? I don’t direct access although the developer said he open sourced it.

Can you help with this?

Found the issue!

Actually, is the server. As you can see, it is rate limited, and it seems that is hosted through cloudflare. So not sure if there is a solution more than contacting the dev.

If it is open source. Maybe the solution you should look for, is to self-host a version of the app (if is open source, it means that you should be able to use it I believe, not sure if it has a code repository)

OK thank you. It seems we need to track him down to get the code hosted somewhere more reliable.

If that doesn’t work we may need to rebuild the app.

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That’s correct Tony, I am sorry that’s the case on this one, but it is what it is.

Let me know if you need more help! Have an amazing day :heart:

Well I’ll be looking to hire a pro to help migrate and maintain the integration. We may need to rebuild the integration to bypass that app.

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Welcome to the Make community!

According to the Worker limits on the Cloudflare developer documentation,

One of these values have probably been breached. Try upgrading to a paid worker to see if it resolves the issue.

Hope this helps! If you are still having trouble, please provide more details.

— @samliew