Issue with Kaspr integration: No phone numbers added to Google Sheet despite purchased credits

How To
1

Hello,

I don’t understand why the scenario doesn’t work.

Normally Make is connected to Kaspr and the phone numbers are automatic put on the google sheet.

But there no number is added. I bought Kaspr credits but still nothing.

It seems that the connection with Kaspr is not well made.

I tried to contact make and he said me this but i can’t fix the issue

I can see that “status code” as 402 and “402” indicates that the client must make a payment to access the requested resource and it says “No credit left” so you may need to contact “Kaspr.io” regarding this.

unnamed

You can share the below error log with them:

{
“response”: {
“status”: 402,
“headers”: {
“server”: “nginx/1.18.0 (Ubuntu)”,
“date”: “Wed, 15 Nov 2023 15:15:26 GMT”,
“content-type”: “application/json; charset=utf-8”,
“content-length”: “71”,
“connection”: “close”,
“access-control-allow-origin”: “*”,
“etag”: “W/"47-BmOX2UXBhSvSC/It88mTWifopD0"”
},
“body”: {
“message”: “No credits left”,
“reason”: “No personal email credits left”
}
},
“request”: {
“url”: “https://api.developers.kaspr.io/profile/linkedin”,
“headers”: {
“Content-Type”: “application/json”,
“Authorization”: “Bearer 51a19f653a384c1dbe43f7f1ebe28f0b”,
“Content-type”: “application/json”,
“User-Agent”: “Make/production”
},
“method”: “POST”,
“body”: {
“id”: “ivan-colonna-d-istria-pmp-59713990”,
“name”: “Colonna D’Istria”,
“isPhoneRequired”: “true”
}
}
}

Can you help me, please?

2

Hi @Lyes_Cheriha ,

You should start by reducing the number of operations (according to your screenshot), it will be easier to debug.
Which type of Kaspr account do you use?

BR,

PBI

2 Likes
3

Hi @Philippe_Billet,

Thank you for your answer, we use a business account of Kaspr for our company so it’s difficult for me to tell our sales to stop the operations. Do you know if the problem come from Kaspr or Make? Because i’m not sure about this. Moreover, we took more credits as it said in their messages but it still doesn’t work so i think it’s maybe an issue of integration between Kaspr and Make.

Thank you for your help,

4

Hi @Lyes_Cheriha ,

I am not a Kaspr user, but the error message comes from Kaspr itself.
You could contact them, maybe there is a problem with your account…

BR,

PBI

2 Likes