Issue with Monday "Get an Item" Module

:bullseye: What is your goal?

Getting an item’s data from Monday

:thinking: What is the problem & what have you tried?

Hi!
Am I the only one facing a new issue with Monday module “Get an Item” please? Since a few days, almost all infos from an item return “empty” while there are infos in Monday.
Nothing has changed in my settings and I face the same problem in different scenarios…
Help please! :slight_smile:

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Hi,

You’re not the only one. This usually happens when Monday changes how column values are returned by the API.

The Get an Item module still finds the item, but many column values come back as empty because they’re now stored as complex objects (especially status, long text, formula, or mirrored columns). Nothing changed on your side, but the structure Monday returns did.

In most cases, the fix is to use the raw column values JSON returned by the module and parse what you need from there, instead of relying on the mapped fields. Another option is to use Get an Item (advanced) or a GraphQL query to explicitly request the columns you need.

This is a Monday-side change, not a scenario issue.

Hope that helps.

Regards, Tony