Knack Webhook how to detect non-user updated records

I am implementing a series of date calculations with Make to update a record in Knack. The operation starts with Make searching for an updated record (let the record be R1) that is linked to a connected record (let the record be R2). The Make scenario will then update R2, however, with the webhook option I am currently using (first picture), it is only detecting the user-updated records, so when Make updates R2, if there is a record (R3) is linked to R2, the webhook trigger won’t detect the update of R2 therefore won’t update R3.

Is there any way to configure the webhook to trigger with all updates or is there a way to loop parts of the scenario (seen in picture 2), where after one of the filtered actions, it would redirect to the second step again? searching for a record connected to the last updated record.


Welcome to the Make community!

No, you’ll have to make this feature request with the Knack support team.

This is not an issue with Make - Knack simply doesn’t support it currently.

It is not surprising since the Knack API was last updated 3 years ago according to the documentation.

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2 Likes

Thank you for the response, however, I don’t think there will be any solutions offered by Knack anytime soon. Could there be another solution to what I am trying to achieve? is there a way to loop the functions with a new search each time?

Best,
Forest