Knack Webhook Trigger Not Firing

Hi,

I am trying out Make to see if it is able to provide a solution to a problem that I am trying to solve with my Knack app. Right now, however, it doesn’t look like the trigger to my Make scenario is firing at all - I am setting it up to watch one of my data models for a record creation. When I go and create a record, though, this does not reflect on the Make side (there is no response in Make in the history or otherwise). I opened up the webhook link and it looks like it’s working, just don’t know why when I create a record in Knack, this isn’t firing off my scenario.

Thanks in advance.

Hi @Nicholas_Yang did you activate the scenario?

Yes I did activate the scenario

Welcome to the Make community!

  1. Are you using the “New Event” instant trigger instead of the “Watch Records” scheduled trigger?

  2. Try turning your scenario off and then on again. It will prompt you to delete all the data in the queue, or process all the older requests first.

If you need further assistance, please provide the following:

1. Screenshots of scenario

Please share screenshots of relevant module fields and filters in question? It would really help other community members to see what you’re looking at.

You can upload images here using the Upload icon in the text editor:

2. Scenario blueprint

Please export the scenario blueprint file to allow others to view the mappings and settings. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.


(Note: Exporting your scenario will not include private information or keys to your connections)

Uploading it here will look like this:

blueprint.json (12.3 KB)

Following these steps will allow others to assist you here. Thanks!

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Hi,

  1. Yes, I am using the New Event trigger with the webhook and not the Watch trigger.
  2. Turning my scenario on and off did not result in anything (no warning about old data etc).

I’ve attached the blueprint below:
blueprint.json (371.0 KB)

Not too sure on what other information I can provide to get some help on this but these are the logs for the webhook attached to the trigger:

Both of the logs that are there are from when I was testing the webhook link and opened it up (they both have the body of “Accepted”).

You might be creating those records in the Knack builder, hence it is not firing off the “New Event” webhook.

From the Help Center:

Screenshot_20240626_101758

samliewrequest private consultation

Join the Make Fans Discord server to chat with other makers!

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