I want to trigger a salesbot once a specific field is changed.
How can I create a trigger through Make.com because Kommo does not have that kind of a trigger.
I can do with watching “update a lead” event, but this time each every lead update will cost me an operation.
Hi,
You can’t. You must understand the logic between systems.
If an event occurs in Kommo, how can Make know about it without making a request? It has to “ask” Kommo—“Hey buddy, did you do anything?” That’s your “Watch Events” trigger, which costs an operation because, as I mentioned, it must make a request.
To avoid this, you need to use Kommo Webhooks. In this case, Kommo will trigger Make by saying, “Hey, I did something.”
You can lear more about triggers in make here- https://www.make.com/en/help/modules/types-of-modules#triggers-935210
Refer to Kommo’s help page: Webhooks — Kommo. If Kommo doesn’t allow you to create that trigger, you can only use a polling trigger in Make.