Hello @Logan_C, thanks for taking the time to reach out to the community.
We’ve connected with colleagues on the Customer Care team to look into this. From what we’re seeing on our end, all of your support tickets have been responded to within tens of minutes. That said, we definitely want to understand where expectations may not have been met.
If you’re still running into issues or if something slipped through the cracks, feel free to DM me directly so we can looker deeper into this and make sure you’re fully supported.
Thanks for your cooperation 