No Options Appear to Choose Webflow site When Creating Connection

What are you trying to achieve?

Connect Make with Webflow for the first time.

Steps taken so far

  1. Click the ‘Create a new scenario’ button in upper right
  2. Search for Webflow, choose ‘show more’, then select ‘Watch Events’
  3. Click ‘Create a webhook’ button
  4. Name the webhook and click ‘Create a connection’ button
  5. Name the connection and click Save
  6. The last step caused a pop-up window to appear where I’m supposed to choose my webflow workspace to authorize. I’ve used the exact same layout/window in the past to connect Outseta and Supersparks to Webflow, but this time the right side does not show any workspaces to choose from and hovering over the search field causes my cursor to turn into a “no” symbol.

How can I get my Webflow workspace to appear?
I’ve tried using both Safari and Chrome on my Mac.
I’m logged in to Webflow and can see my workspace in the Webflow UI.

The site I want to use with Make is on a paid CMS plan and I have successfully used the Webflow authorization screen to previously connect it to other services such as Outseta and Supersparks, but am unable to connect it to Make.

Screenshots: scenario setup, module configuration, errors


1 Like

Welcome to the Make community!

Looks like this is a bug because I can’t select any workspaces either.

For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

Hope this helps! Let me know if there are any further questions or issues.

@samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

Hello @Ben_W

This issue has been reported to the development team and is currently being investigated. In the meantime, you should be able to establish the connection using the client ID and secret.

Could you please try creating the connection by following the steps below and let us know how it goes?

  1. Go to this URL: https://developers.webflow.com/data/docs/register-an-app>> and click on “create an app”.

  2. Fill the following details:

  1. After completing these steps, you will receive the client ID and secret in Webflow.

  2. In Make, click Add > Enable Show Advanced Settings, then enter the client ID and secret.

For more details, refer to this help doc.

Please give these steps a try, and let us know if you encounter any issues.

We truly appreciate your patience and understanding, and we’re sorry for any frustration this may have caused. :pray:

Thank you for working with us, we’ll keep you updated!

1 Like

I think I’m almost there. I did everything you mentioned, but there was some additional settings in webflow and I wasn’t sure what to use (the choices in “edit app” in webflow). In the end, I got an error message when I clicked the Save button in Make.

1 Like

Hello @Ben_W

Thanks a lot for sharing your progress!

From what I see in your screenshots, it looks like the scopes in screenshot no. 3 might not be set correctly. However, since this is difficult to investigate from the community, I recommend reaching out to our Customer Care team.

Please submit a support ticket so they can take a closer look and guide you effectively.

Thanks a lot for your cooperation :pray: