Hello,
We have a problem more and more regularly, when retrieving our meta leads, we have this error that happens from time to time :
“Scenario has encountered an error while being processed. Fix the error or clear the queue. The reason is: Unsupported get request. Object with ID ‘…’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at Graph API - Documentation - Meta for Developers (100, GraphMethodException).”
On the other hand, the connected account does have full access to the facebook page concerned (total access), and the ID indicated is indeed that of a form we’ve created and which has received a form…
I don’t know if anyone has this problem, but I don’t know how to solve it. The problem also being that previously we didn’t map the “IDs” of the page and form but simply selected them from the list. But now we only get the following sentence “failed to load data.” when we use the latter procedure.
Thanks for advance