Problems with QUEUE not being processed

:bullseye: What is your goal?

I have a scenario that receives webhooks from Vapi (voice AI), updates Google Sheets, performs validations, and then uploads call data to Follow Up Boss. The scenario needs to process incoming webhooks reliably without manual intervention.

:thinking: What is the problem & what have you tried?

The scenario queue has accumulated 600+ executions that are not being processed automatically. The webhooks arrive and get queued, but the scenario doesn’t pick them up and run them.
What I’ve tried:

-Turning the scenario off and on again
-Running individual executions manually (this works fine)
-Checking for errors in the scenario logs

The strange part: when I run executions one by one manually, they complete successfully. The issue seems to be specifically with the queue processing mechanism, not the scenario logic itself.

:clipboard: Error messages or input/output bundles

No error messages - the executions simply remain in queue status without being picked up.

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Hey @Alec_Bernal - when you turn the scenario off and on again, does it show you a brief prompt asking something like “there are pending executions… do you want to process them or wait for new ones”?

If yes, your choice here matters - you need to select to process existing bundles rather than wait for new ones.

If not, it might be a case for Make’s support team to take a look at.

Edited to add: your screenshot message says “…being run from queue”, have you left the scenario on for a few minutes to check if it’s running? What does your scenario history show?

Make has its own limits for how many webhooks get processed simultaneously and with 636 trying to start at the same time, it might take a few seconds and a page refresh to see them “running” in history.

You also might start hitting API limits in the modules you’re using in your scenario (google sheets, OpenAI etc) and may need to turn it on for a few seconds (until you see it started processing bundles), then turn it off while they finish processing, turn it back on again etc.

Cheers

Hey there,

can you also show a screenshot of the first module and how the trigger is setup at the moment?