Reply to all with outlook or office 365 emails

I am doing something that should be pretty simply. It’s my first time using Make and I can’t seem to get it to do this.

I am receiving emails. When an email comes in from a specific email address I want it to just reply to all on the same thread with a message of Got it.

I can’t seem to get this simple thing to work. I have tried with templates and with the AI assistant and getting no where.

What am I missing?

Thanks.

Harry.

Welcome to the Make community!

You might want to try using the generic “Email” module. I have an example of this to reply to an existing thread here 📧 Automate Follow-Up of Email Leads a Week After (although it’s for Gmail, but it should work similarly).

Hope this helps! Let me know if there are any further questions or issues.

@samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.